So, a couple of Lord of the Rings Online’s Inn League deeds are broken, which is unfortunate because the main reason I showed up for this year’s Summer Festival was to the finish the Inn League stuff on my newest character.
I submitted a customer service ticket and after having it closed with no action because I was offline (Turbine CSRs can’t email, I guess?), I opened another one and remained online for a couple of hours so that I could be told that there is nothing to be done about broken deeds.
All of this is a long-winded way of saying that I find Turbine’s customer service off-putting. It’s also a prelude to today’s Daily Grind question. What MMO company has given you good customer service, and what was the circumstance?